Shipping Information
Shipping Information
Order Processing
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Processing Time: Orders are processed within 48 hours after confirmation (weekends/holidays extended to the next business day).
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Steps Included: Order review → Payment verification → Product packaging
Shipping Times
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Standard Duration: 7-15 business days (varies by location/carrier efficiency).
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Potential Delays: Customs clearance, extreme weather, carrier-specific issues.
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Recommendation: Track your package in real-time using the provided tracking number.
Free Shipping
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Conditions: Orders totaling ≥ $49 (automatically applied, no promo code required).
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Coverage: Most global regions (excluding special areas).
Special Region Shipping
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Additional Fees: Remote/high-cost regions may incur extra charges (details shown at checkout).
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Undeliverable Areas: A limited number of restricted zones are temporarily unavailable (coverage expanding).
Order Tracking
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Tracking Method: Tracking number sent via email after shipment → Check on casecasa.co or the carrier’s official website.
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Support: Contact service.casecasa@outlook.com for assistance.
Shipping Carriers
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Selection Criteria: Reputable carriers with reliable service.
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Assignment Logic: Dynamically matched based