Privacy Policy

Privacy Policy
Last Updated: 

CaseCasa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website casecasa.co (the "Site") or interact with our services. By accessing or using the Site, you consent to the practices described below.

1. Information We Collect

We collect information in two categories: Personal Information and Non-Personal Information.

Personal Information

  • Contact Details:
    Collected when you create an account, place an order, or contact support. Includes:

    • Name

    • Email address

    • Shipping address

    • Phone number

  • Payment Information:
    Required to process purchases. Includes:

    • Credit card number

    • Expiration date

    • Security code
      Note: We do not store full payment details; transactions are securely processed by third-party partners.

  • Account Information:
    Collected during account creation. Includes:

    • Username

    • Password

    • Other preferences (e.g., order history).

Non-Personal Information

  • Device/Browser Data:
    Automatically collected, including:

    • Device type

    • Operating system

    • Browser version

    • Unique device identifiers

  • Usage Data:
    Tracks interactions with the Site, such as:

    • Pages visited

    • Products viewed

    • Clicked links

  • Location Information:
    Collected via IP address, GPS, or Wi-Fi (with consent) to provide location-specific services (e.g., shipping options).

2. How We Use Your Information

Your information is used for the following purposes:

  • Order Fulfillment: Process purchases, ship products, and manage returns.

  • Customer Communication: Send order updates, account alerts, and promotional offers (opt-out available).

  • Personalization: Recommend products and tailor Site content based on your preferences.

  • Fraud Prevention: Detect and prevent fraudulent activity.

  • Analytics & Improvement: Analyze trends to enhance user experience and marketing efforts.

3. Information Sharing

We may share your data in limited circumstances:

  • Service Providers: Trusted partners (e.g., payment processors, shipping companies) assist in operations under strict confidentiality agreements.

  • Legal Compliance: Disclose information if required by law (e.g., subpoenas, court orders).

  • Business Transfers: In mergers, acquisitions, or asset sales, your data may transfer to new owners. You will be notified of any policy changes.

4. Cookies & Tracking Technologies

We use cookies to improve Site functionality and user experience:

Cookie Type Purpose
Necessary Enables core functions (e.g., secure checkout).
Functional Remembers preferences (e.g., language, cart items).
Analytical Tracks Site usage to improve performance.
Advertising Delivers targeted ads based on interests and behavior.

Manage cookies via browser settings. Blocking cookies may affect Site functionality.

5. Data Security

We implement safeguards to protect your information, including encryption, secure servers, and access controls. However, no online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Access/Update: Review or edit your data via your account or by contacting us.

  • Delete: Request deletion of personal information (exceptions apply for legal/security needs).

  • Opt-Out: Unsubscribe from promotional emails using the link in each message.

7. Children's Privacy

Our Site is not intended for users under 16. We do not knowingly collect data from minors.

8. International Data Transfers

Your data may be stored or processed in countries with differing data protection laws. We ensure transfers comply with this policy.

9. Policy Updates

We may revise this policy periodically. Significant changes will be notified via email or Site announcements. Continued use constitutes acceptance.

Contact Us

For questions, requests, or concerns about this Privacy Policy, email us at:
privacy@casecasa.co

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